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新建平面场景或者球面场景都闪退
3EXP 2020年07月06日

操作系统w10 x64 显卡gt740

使用产品软件9d和10i版本都尝试了。

电源高性能模式也开了。

1个回答

您好,图片好像不能正常显示。如果您已经是独显运行了,请问系统盘有没有足够的空间,是否有运行权限问题?如果有其他电脑也可以用相同的版本测试。如果您是远程访问,可以参考以下相关问题。

远程打开场景崩溃:http://ask.supermap.com/61358

jjz
4,720EXP 2020年07月06日
你好 我重新上传了图片 麻烦再看一下 系统盘有足够空间 不是远程访问 谢谢了
好的,图片我看到了。这个崩溃日志可能不太直观,方便的话您去Bin\log这个文件夹下看一下最新的日志,一般会显示更详细的报错。

另:这个Dumps里的文件是系统崩溃后保存的临时文件,如果不需要可以及时清理腾出空间。
log/desktop 这里面好像没有报错

16:50:40: SuperMap.Desktop.NetworkAnalyst.dll
16:50:40: SuperMap.Desktop.FacilityNetworkAnalyst.dll
16:50:42: SuperMap.Desktop.Frame.dll
16:50:42: SuperMap.Desktop.DataView.dll
16:50:42: SuperMap.Desktop.RealspaceData.dll
16:50:42: SuperMap.Desktop.SpatialAnalyst.dll
16:50:42: SuperMap.Desktop.TabularView.dll
16:50:42: SuperMap.Desktop.Topology.dll
16:50:42: SuperMap.Desktop.NetServices.dll
16:50:42: SuperMap.Desktop.Processing.dll
16:50:42: SuperMap.Desktop.RealspaceSpatialAnalyst.dll
16:50:42: SuperMap.Desktop.RealspaceView.dll
16:50:42: SuperMap.Desktop.Smarter.dll
16:50:42: SuperMap.Desktop.Script.dll
16:50:42: SuperMap.Desktop.RealspaceEditor.dll
16:50:42: SuperMap.Desktop.RealspaceEffect.dll
16:50:42: SuperMap.Desktop.MapView.dll
16:50:42: SuperMap.Desktop.FeatureSignifying.dll
16:50:42: SuperMap.Desktop.Helper.dll
16:50:42: SuperMap.Desktop.HydrologyAnalyst.dll
16:50:42: SuperMap.Desktop.Customize.dll
16:50:42: SuperMap.Desktop.DataEditor.dll
16:50:42: SuperMap.Desktop.Conversion.dll
16:50:42: SuperMap.Desktop.AutoMapMaking.dll
16:50:42: SuperMap.Desktop.LinearReferencing.dll
16:50:42: SuperMap.Desktop.MapEditor.dll
16:50:42: SuperMap.Desktop.LayoutEditor.dll
16:50:42: SuperMap.Desktop.LayoutView.dll
16:50:42: SuperMap.Desktop.MapViewAdvanced.dll
16:50:42: SuperMap.Desktop.ChartModule.dll
16:50:42: SuperMap.Desktop.SpatialStatisticsAnalyst.dll
16:50:42: SuperMap.Desktop.Workflow.dll
16:50:42: SuperMap.Desktop.SituationEvolutionEditor.dll
16:50:42: SuperMap.Desktop.DistributedAnalyst.dll
16:50:42: SuperMap.Desktop.PlotAvoidRegion.dll
16:50:42: SuperMap.Desktop.Performance3D.dll
16:50:42: SuperMap.Desktop.PlotPanelControl.dll
16:50:42: SuperMap.Desktop.RealspaceBuilder.dll
16:50:42: SuperMap.Desktop.RealspaceBIMData.dll
16:50:42: SuperMap.Desktop.RealTimeFlowData.dll
[16:50:48] 检测到崩溃日志目录页大小为5.31G,比较占用当前磁盘空间,请及时清理:“C:\SuperMap\SuperMap iDesktop 10i\Bin\Dumps\”
[16:50:53] 正在执行功能“新建球面场景”。
[16:50:54] 正在执行功能“1000”。
[16:50:54] 功能“1000”执行完成。
[16:50:54] 功能“新建球面场景”执行完成。
抱歉我没说清楚,日志文件在您 C:\SuperMap\SuperMap iDesktop 10i\Bin\log 这个文件夹下,日志文件名有日期,您看一下昨天的log。现在还是一新建场景就闪退吗?
对的 新建平面和球面都会闪退,但是log日志里没有这方面的error显示

2020-07-06 16:11:57 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 6176, Timespan(ms): 26297, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:11:57 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 6176, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:11:59 [error] 从网络上得到文件错误, ThreadID: 6176, Timespan(ms): 2516, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(484)
2020-07-06 16:11:59 [error] Open file F:\Users\Administrator\AppData\Local\Temp\XML4E2B.tmp Error: UGMarkup Can not open the xml file. , ThreadID: 6176, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:11:59 [error] XML文件加载失败, ThreadID: 6176, Timespan(ms): 0, ResourceID: EAg002, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(2138)
2020-07-06 16:11:59 [error] 客户端不支持服务器所支持的版本, ThreadID: 6176, Timespan(ms): 0, ResourceID: EJa019, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\OGCParser\UGOGCParser.cpp(209)
2020-07-06 16:11:59 [error] Open file /ql_dem@dem_img/ql_dem@dem_img.sct Error: UGMarkup Can not open the xml file. , ThreadID: 6176, Timespan(ms): 15, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:13:29 [error] Open file/ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 6696, Timespan(ms): 21563, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:13:29 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 6696, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:13:31 [error] 从网络上得到文件错误, ThreadID: 6696, Timespan(ms): 2609, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(484)
2020-07-06 16:13:31 [error] Open file F:\Users\Administrator\AppData\Local\Temp\XMLB618.tmp Error: UGMarkup Can not open the xml file. , ThreadID: 6696, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:13:31 [error] XML文件加载失败, ThreadID: 6696, Timespan(ms): 0, ResourceID: EAg002, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(2138)
2020-07-06 16:13:31 [error] 客户端不支持服务器所支持的版本, ThreadID: 6696, Timespan(ms): 0, ResourceID: EJa019, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\OGCParser\UGOGCParser.cpp(209)
2020-07-06 16:13:31 [error] Open file /ql_dem@dem_img/ql_dem@dem_img.sct Error: UGMarkup Can not open the xml file. , ThreadID: 6696, Timespan(ms): 16, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:38:42 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 5512, Timespan(ms): 106610, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:38:42 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 5512, Timespan(ms): 15, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:38:44 [error] 从网络上得到文件错误, ThreadID: 5512, Timespan(ms): 2641, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(484)
2020-07-06 16:38:44 [error] Open file F:\Users\Administrator\AppData\Local\Temp\XMLCCBD.tmp Error: UGMarkup Can not open the xml file. , ThreadID: 5512, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:38:44 [error] XML文件加载失败, ThreadID: 5512, Timespan(ms): 0, ResourceID: EAg002, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(2138)
2020-07-06 16:38:44 [error] 客户端不支持服务器所支持的版本, ThreadID: 5512, Timespan(ms): 0, ResourceID: EJa019, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\OGCParser\UGOGCParser.cpp(209)
2020-07-06 16:38:45 [error] Open file /ql_dem@dem_img/ql_dem@dem_img.sct Error: UGMarkup Can not open the xml file. , ThreadID: 5512, Timespan(ms): 125, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:40:23 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 5432, Timespan(ms): 20500, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:40:23 [error] Open file /ql_img@dem_img/ql_img@dem_img.sci3d Error: UGMarkup Can not open the xml file. , ThreadID: 5432, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:40:26 [error] 从网络上得到文件错误, ThreadID: 5432, Timespan(ms): 2609, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(484)
2020-07-06 16:40:26 [error] Open file F:\Users\Administrator\AppData\Local\Temp\XML587D.tmp Error: UGMarkup Can not open the xml file. , ThreadID: 5432, Timespan(ms): 0, ResourceID: -100, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\Toolkit\UGMarkup.cpp(128)
2020-07-06 16:40:26 [error] XML文件加载失败, ThreadID: 5432, Timespan(ms): 0, ResourceID: EAg002, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(2138)
2020-07-06 16:40:26 [error] 客户端不支持服务器所支持的版本, ThreadID: 5432, Timespan(ms): 0, ResourceID: EJa019, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\OGCParser\UGOGCParser.cpp(209)

您看一下这句“客户端不支持服务器所支持的版本”,是不是跟闪退有关系,比如两边操作系统位数或者软件的位数不一致。如果不是这个问题,请问以前这台电脑成功新建或打开过场景吗,您试试安装或者更新显卡驱动。您参考一下这篇场景崩溃总结技术文章

我刚刚重新新建了一次。log日志上没有error显示。显卡驱动是最新稳定版,之前重新安装了系统重装前没试过新建场景,是不是gt740性能太低了?

[09:14:25] 检测到崩溃日志目录页大小为7.88G,比较占用当前磁盘空间,请及时清理:“C:\SuperMap\SuperMap iDesktop 10i\Bin\Dumps\”
[09:14:32] 正在执行功能“新建平面场景”。
[09:14:34] 正在执行功能“1000”。
[09:14:34] 功能“1000”执行完成。
[09:14:34] 功能“新建平面场景”执行完成。

2020-07-07 08:32:36 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 85453, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:36 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 16, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:47 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11015, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:47 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:58 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11000, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:58 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
0-07-07 08:32:36 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 85453, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:36 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 16, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:47 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11015, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:47 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:58 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11000, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:58 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
0-07-07 08:32:36 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 85453, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:36 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 16, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:47 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11015, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:47 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:58 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11000, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:58 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
0-07-07 08:32:36 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 85453, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:36 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 16, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:47 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11015, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:47 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
2020-07-07 08:32:58 [error] 无法连接的服务端HTTP Status Code 0https://www.supermapol.com/iserver/services/traffic/rest/maps/tencent/tileImage.png?cacheEnabled=true&width=256&height=256&x=71&y=19&scale=0.00000043268187433028&redirect=false&transparent=true, ThreadID: 9236, Timespan(ms): 11000, ResourceID: EJc005, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(1708)
2020-07-07 08:32:58 [error] 从网络上得到文件错误, ThreadID: 9236, Timespan(ms): 0, ResourceID: EAg034, SourceCode: D:\TeamCity\UGO9DTrunk\01_SourceCode\Src\NetToolkit\UGHttpHelper.cpp(864)
有可能是显卡的问题,您要是想验证,就找一台别的性能比这台好的电脑,用10i新建工作空间测试。这台也可以新建一个工作空间然后新建场景,如果还不行那就是显卡的问题,因为您已经开了高性能模式了。
好的 谢谢
没问题,祝您工作顺利。

您好,我也遇到了SuperMap iDesktop 10i和11i都是,新建平面场景和球面场景都闪崩的情况,怎么解决呢?所有的盘,容量都很足

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