2025和2026桌面版本在windwos10机器上，点击打开文件夹，任意功能只要是打开文件夹的都直接卡死，桌面没反应，也不报错；
win11上没有该问题;
安装目录有报错日志如下：
[2026-08-26 16:49:47:440 ERROR] [user-experience] event=postImmediateFailed length=1721
java.lang.RuntimeException: postContent returned false
at com.supermap.desktop.userExperience.UserExperienceManager.b(SourceFile:146) ~[UserExperience.jar:?]
at com.supermap.desktop.userExperience.UserExperienceManager.a(SourceFile:105) ~[UserExperience.jar:?]
at com.supermap.desktop.userExperience.UserExperienceManager.a(SourceFile:34) ~[UserExperience.jar:?]
at com.supermap.desktop.userExperience.UserExperienceManager.e(SourceFile:24) ~[UserExperience.jar:?]
at com.supermap.desktop.core.utilties.DesktopBackgroundTaskScheduler.a(SourceFile:656) ~[Core.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[?:1.8.0_452]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[?:1.8.0_452]
at java.lang.Thread.run(Thread.java:750) ~[?:1.8.0_452]
[2026-08-26 16:50:08:505 ERROR] [user-experience] event=postFailed count=1 firstSequence=30;firstCategory=action;firstName=ctrlAction.run
java.lang.RuntimeException: postContent returned false
at com.supermap.desktop.userExperience.UserExperienceManager.d(SourceFile:93) ~[UserExperience.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[?:1.8.0_452]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[?:1.8.0_452]
at java.lang.Thread.run(Thread.java:750) ~[?:1.8.0_452]
